Contact & Support
Whether you have a project for the factory or a question about it, this is where to start: requests to use the factory go through the One Stop Shop, and everything else reaches us by email.
Contact channels
Pick the channel that fits what you need. Both reach the consortium team at CESGA, which passes each request on to the partner best placed to answer it.
If you have a project, an idea or a need where AI, supercomputing or health data could help, start with the One Stop Shop form. It is the way into every service the factory offers.
If you have any other requirement, need or question, write to us directly at info@1healthai.eu. Tell us who you are and what it is about, and we will make sure it reaches the right person.
Please do not send patient data or other health data by email.
Where we are
1HealthAI is hosted at CESGA, the Galician Supercomputing Centre, which coordinates the consortium.
Frequently asked
Access conditions are being defined and will be published on the Platform page as the infrastructure is commissioned. Registering your interest now means we contact you directly when the first access route opens, and it helps us size demand.
That is the point of the sovereign data spaces: data stays under the custody of the institution that holds it, and approved users work with it in a governed environment. The onboarding process for data providers will be published by CSIC as part of the platform launch.
The factory provides infrastructure, expertise and validation rather than direct project grants. Related funding may be available through consortium partners and regional or European instruments; ask us and we will point you to the right one.
Startups and SMEs, larger companies, research organisations, universities, hospitals and public administrations working on human, animal or environmental health. Eligibility details will be published with each service.
No. Registering your interest is an expression of need, not a commitment. It shapes our priorities and puts you on the list to be contacted.
If your inquiry is about using the factory, the interest form captures what we need to route you to the right service.
Funding and institutional support
1HealthAI — European One-Health AI Factory, grant agreement No 101314617 — is co-funded by the European Union through the EuroHPC Joint Undertaking as part of the AI Factories initiative, with national and regional support from the Ministerio de Ciencia, Innovación y Universidades, and the Xunta de Galicia, through European ERDF funds.
